Shop Policies

Processing Time: 

Typically 1-2 weeks for most items. You can find a more accurate answer in the listings for the individual products.

Return Policy: 

Returns are accepted within 30 days of shipment for a refund, exchange for an item of equal value, or store credit. Buyer is responsible for return shipping costs. Items must be returned clean and in undamaged condition.

Care Instructions: 

It’s always better to spot clean when possible but most items can be washed in cool water and laid flat to dry or put in the drier on low heat.  

Custom Orders: 

See something you like but want it in a different color? Find a photo of something online and need someone to help you make it? I am happy to discuss custom orders with you! Email me at ashley@themellowmaker.com and let’s chat about what you’re looking for

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